Making a reservation with Alcars is quick and easy. Simply visit our website, select your desired rental dates, choose from our available vehicles, and complete the booking process. Alternatively, you can contact our friendly team for assistance with your reservation.
To rent a car with Alcars, you will need a valid driver’s license, a major credit card in the renter’s name, and a valid form of identification, such as a passport or national ID card. Additional requirements may apply depending on your specific rental location and the type of vehicle you choose.
Yes, you can modify or cancel your reservation with Alcars, subject to our terms and conditions. To make changes to your booking, simply log in to your account on our website or contact our customer service team for assistance.
Our rental prices typically include basic insurance coverage, unlimited mileage, and 24/7 roadside assistance for your peace of mind. Additional services such as GPS navigation, child seats, and insurance upgrades are available for an extra fee.
Yes, we offer delivery and collection services to select locations for your convenience. Please inquire about availability and pricing when making your reservation, and our team will be happy to assist you.
Our standard fuel policy requires renters to return the vehicle with the same level of fuel as when it was collected. Alternatively, we offer pre-purchase fuel options for added convenience. Please refer to your rental agreement for details.
Yes, the minimum age requirement for renting a car with Alcars is typically 21 years old, although this may vary depending on the rental location and the type of vehicle. Additional age-related surcharges may apply for renters under 25 years old.
In the event of an accident or emergency, please contact our 24/7 roadside assistance hotline immediately for prompt assistance. Our team will guide you through the necessary steps and arrange for any necessary support or repairs.
While we understand that pets are an important part of many families, we ask that you please refrain from bringing pets into our rental vehicles out of consideration for other renters. Service animals are exempt from this policy and are welcome in our vehicles.
We value your feedback and strive to continually improve our services. If you have any comments, suggestions, or concerns about your rental experience with Alcars, please don’t hesitate to contact our customer service team or fill out our online feedback form.