Welcome to Alcars! Before making a reservation with us, please take a moment to review our rental terms and conditions outlined below:

1. Rental Requirements:

• Renters must be at least 21 years old (age may vary by location) and possess a valid driver’s license.
• A major credit card in the renter’s name and a valid form of identification are required at the time of rental.

2. Booking and Payment:

• Reservations can be made online through our website or by contacting our customer service team.
• Payment for your rental is due at the time of booking, and charges will be processed using the credit card provided.

3. Cancellation and Modification:

• Cancellations made within the specified cancellation period are eligible for a full refund.
• Modifications to your reservation are subject to availability and may incur additional charges.

4. Rental Period:

• Rental periods are calculated on a 24-hour basis, with a grace period of up to 29 minutes.
• Late returns may be subject to additional charges.

5. Insurance Coverage:

• All rentals include basic insurance coverage, which typically includes collision damage waiver (CDW) and third-party liability.
• Additional insurance options are available for purchase to supplement your coverage.

6. Fuel Policy:

• Vehicles should be returned with the same level of fuel as when collected.
• Pre-purchase fuel options are available for added convenience.

7. Additional Services:

• Optional extras such as GPS navigation, child seats, and insurance upgrades are available for an extra fee.
• Please request any additional services at the time of booking to ensure availability.

8. Driving Restrictions:

• Renters are responsible for complying with all local traffic laws and regulations.
• Vehicles are not permitted for use in off-road conditions or for commercial purposes unless specified otherwise.

9. Vehicle Maintenance and Repair:

• Renters should notify Alcars immediately in the event of any mechanical issues or accidents.
• Routine maintenance and repairs will be performed by authorized service providers at no additional cost to the renter.

10. Returns and Inspections:

• Vehicles should be returned to the designated location at the end of the rental period.
• A post-rental inspection will be conducted to assess for any damages or discrepancies.

11. Liability:

• Renters are liable for any damages or losses incurred during the rental period, including but not limited to accidents, theft, and vandalism.
• Please refer to your rental agreement for a complete overview of your rights and responsibilities.

By proceeding with your reservation, you acknowledge that you have read and agree to abide by these rental terms and conditions.

If you have any questions or require further clarification, please don’t hesitate to contact our customer service team for assistance.